for payment of services. In the event that your yearly
charge is denied and we are unable to contact you, then the aforementioned fees
to enable your account shall apply. Please address any questions regarding
payment to DIFFERENT TECH sales.
Reseller Accounts - If you wish to cancel your services, you must write to sales
or request a Cancellation from your client area.
If you cancel your account and your payments still continue for any reasons
such as 1) by fault of DIFFERENT TECH staff 2) by fault of the payment processor
3) by fault of any other payment collection company we are not responsible for
any overdraft fees that are issued by your financial institution.
Our service plans are designed to accommodate the majority of usage scenarios
given the needs of our customers. However, your usage may vary and require
additional allocations, specifically in the areas of storage and traffic. We
will never charge your card automatically if your account requires more
resources. You must keep your email address updated within your cPanel, so that
you may receive an email when your account reaches certain limits determined
solely by our system, ie. bandwidth exceedment warning at 80% at which time you
may contact us to purchase a higher transfer quota for your account. If you do
not contact us, the system will suspend your site if your allotments exceed.
If, for any reason, DIFFERENT TECH fails to deliver said services, a prorated
refund will be issued. No refunds will be issued if abuse of our stated policies
forces DIFFERENT TECH to suspend or terminate your services prematurely.
In the event you request account cancellation, once your service has been
cancelled your account will be suspended from use. It will then be deleted
within 3 days. If for any other reason your account becomes suspended and
remains suspended it will be deleted after a 7-day period.
DIFFERENT TECH believes in freedom of speech; however, any content (written,
visual, or implied) in the following areas will not be tolerated and is grounds
for immediate suspension of service (in most cases customer will be allowed a
zip file of their files): racism or prejudice due to color, creed, or belief;
profanity or obscene language towards anyone but yourself; any violent/malicious
content. We also do not allow legal adult content. We prefer that you
self-govern your content and are responsible as to what your website provides.
We do not have the resources and time needed to govern our servers constantly
which have growing and evolving content. However, if DIFFERENT TECH is made
aware of any questionable content on a DIFFERENT TECH-hosted site, we will
address the concerns directly with you and seek an amiable resolution. If anyone
contacts us about content they have found on a DIFFERENT TECH server that
copyrights their own material or that they wish to be removed, we require legal
documentation to take any further action. We
do not allow Web Proxy Services / Scripts or file hosting services on our
Server. No remote uploading/processing scripts usage like rapidleech,
Phpmusicsearch, rapidshare premium link generator etc etc are not allowed in our
server. Torrent seeding using torrentflux or similar script may also cause a
suspention in our network immediately. You are also not allowed to host an Image
Hosting site with us which takes lots of cpu resources and abuse the server
memory. Altough, we do allow video streaming using FFMPEG on the server till you
are in the acceptable cpu range, though if malicious material is found through a
complaints from abuse department, certain action will be taken at an urgent
manner. You are not allowed to run any cron less than 30 minutes
Opt-in Email Marketing
If you choose to engage in marketing your site and/or services via email please
heed the following. The only permitted form of email marketing is that in which
the list is “opt-in”. By definition, opt-in is where people provide you with
their email address specifically requesting to be on your email list for
information about your site and/or service. If we find your account trasnmitting
email to persons that did not authorize such activity, that is grounds to
suspend and terminate your site. Note: On the flip side, the joining of an
opt-in email list does not guarantee the legitimacy of such a list. Please
contact us before taking any steps so that you will not be a victim of spam from
second and third parties of such lists.
UCE, UBE, Spam
DIFFERENT TECH has a zero tolerance policy regarding unsolicited commercial
email (UCE) and unsolicited bulk email (UBE) also known as “spam”. The
definition of spam:
An electronic message is “spam” IF: (1) the recipient’s personal identity and
context are irrelevant because the message is equally applicable to many other
potential recipients; AND (2) the recipient has not verifiably granted
deliberate, explicit, and still-revocable permission for it to be sent; AND (3)
the transmission and reception of the message appears to the recipient to give a
disproportionate benefit to the sender.
You will be cited with “UCE/UBE Abuse” if you send any email to persons who
have not specifically asked to receive email from you. The sending origin of
such email is irrelevant. Upon confirmation of abuse, any DIFFERENT TECH
customer engaging in this practice will have their service suspended. Not only
does spam place a strain on the server that can negatively effect that server’s
uptime record and performance record, you subject that server to the possibility
of being blacklisted.
If your site will be sending mailings out to subscribers, this is a checklist
of what you are required to do:
# You must not try to hide, forge or misrepresent the sender of the
e-mail and sending site of the e-mail.
# Bulk mailings must specifically state how the persons’ e-mail
addresses were obtained and must indicate the frequency of the mailing.
# Bulk mailings should contain simple and obvious unsubscribe
mechanisms. We recommend
that this be in the form of a working link to a one-click unsubscribe system;
however, a valid “reply to:” address may be used instead.
# All subscription based e-mail must have valid,
non-electronic, contact information for the sending organization in
the text of each e-mail including either a phone number or physical mailing
# All bulk e-mail must be solicited, meaning that the sender has an existing
and provable relationship with the e-mail recipient and the recipient has not
requested not to receive future mailings from the sender. Documentation of the
relationship between the sender and the recipient must be made available to AOL
Prohibited Uses of DIFFERENT TECH Hosting Systems and Services Regarding Spam
# Sending Unsolicited Bulk Email (”UBE”, “spam”). The sending of any form of
Unsolicited Bulk Email through DIFFERENT TECH servers is prohibited. Likewise,
the sending of UBE from another service provider advertizing a web site, email
address or utilizing any resource hosted on DIFFERENT TECH servers, is
prohibited. DIFFERENT TECH accounts or services may not be used to solicit
customers from, or collect replies to, messages sent from another Internet
Service Provider where those messages violate this Policy or that of the other
# Running Unconfirmed Mailing Lists. Subscribing email addresses to any
mailing list without the express and verifiable permission of the email address
owner is prohibited. All mailing lists run by DIFFERENT TECH customers must be
Closed-loop (”Confirmed Opt-in”). The subscription confirmation message received
from each address owner must be kept on file for the duration of the existence
of the mailing list. Purchasing lists of email addresses from 3rd parties for
mailing to from any DIFFERENT TECH-hosted domain, or referencing any DIFFERENT
TECH account, is prohibited.
# Operating an account on behalf of, or in connection with, or reselling any
service to, persons or firms listed in the Spamhaus Register of Known Spam
Operations (ROKSO) database at www.spamhaus.org.
DIFFERENT TECH, makes no endorsement, claims, or promises regarding the services
offered by our customers and will not be held liable for any disputes or claims
against said customers. In no event shall DIFFERENT TECH be liable for any
direct, indirect, incidental, consequential, special and exemplary damages, or
any damages whatsoever, arising from the use or performance of this web site or
from any information, services or products provided through your web site. We
are not responsible for any content on any server in our network and will not
take any action against any questionable material or action until the website in
question is brought to our attention by emailing us.